Shipping and Returns
Delivery
Please check the estimated delivery date of your order using the logistics information listed in the shipping confirmation.
We will send out orders within two days of receipt.
Warehouse Address:901 Grayson Street, Berkeley, CA , 94710, Delivery within 7 days (natural day) for the contiguous United States
Delivery will be completed when we deliver the goods to the address you have provided.
After delivery is complete, the goods (including the associated risks) are your sole responsibility.
You will take ownership of the goods once delivery has been completed and we have received payment in full for the goods (including all associated delivery charges).
Please note that there are a small number of postcodes (usually in remote rural areas) where we are unable to deliver within the stated timeframe. If you have any questions about your order, please contact [microtree.us@gmail.com ].
Restricted Areas
Domestic U.S. purchases only
Shipping Costs
All items ship for free, no dollar limit, and are shipped by UPS by default.
Shipping returns
To return your product, Please do not send it back to the original address, send us an email at {microtree.us@gmail.com}.
You will be responsible for paying for your own shipping costs for returning your item, Shipping costs are non-refundable.
Refund time: within three days after receipt of returned goods (working days)
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Need help?
Contact us at {microtree.us@gmail.com} for questions related to refunds and returns.